Terms Of Service

Use of RidgeHosts services constitutes acceptance and agreement of our TOS as displayed on this page. All service provisions are subject to our TOS.

This TOS can be changed at any point by the discresion of RidgeHosts, You agree that this TOS is subject to change without prior notification and you not reading this is not grounds for non-payment.

» Invoices and Payment
Unless you are paying by paypal subscription, You will be sent an email to your primary email address 7 days before payment is due, If a invoice is not paid within 5 days after the invoice was due You will be charged an extra 25% total price of the invoice and the related service will be suspended. Services with payments later than 14days will be terminated

» Unsolicited Email (SPAM) and Abuse
RidgeHosts does not in any way tolerate abuse of our services provided or the use of our services to send Unsolicited Email (spam) from our servers. In relation to this, Customers may not use our services to setup any Website/IRC Network advertising Spam or spamming of other companies/individuals

» Bandwidth Usage (Shared Hosting/Resellers/Dedicated)
You agree to in any way not to go over any bandwidth limits and agrees if You in any way go over your assigned Bandwidth limits you will be charged extra according to how much bandwidth you went over by ($1/GB)

» Diskspace Usage (Shared Hosting/Resellers)
You agree to in any way not to go over any diskspace limits and agrees if You in any way go over your assigned allowance you will be charged extra according to how much space you went over by ($0.50/GB)

» Restricted Activity
The following is strictly prohibited on our servers and is not to be done on ANY of your services provided by RidgeHosts.

» Running a Proxy Server (including web-based proxy sites) or running a website that is in any way linked with a Proxy Network
» Pornography and sex-related merchandising are permitted provided it is legal in the city of Kansas City, the state of Missouri and the United States of America.
» IRC websites/servers are not allowed (This includes eggdrop,services,irssi.bncs)
» Running Exploits to our servers or any other people/companies from our services.
» Forging or misrepresenting message headers or websites.
» Intentional distribution of viruses/trojans/worms/spyware/adware to people/companies.
» Using our services for any kind of malicious/illegal activity.
» Piracy, hacking, cracking, phreaking, warez, pyrotechnics, exploitive software or text that educates or encourages this activity and/or use are not allowed.
» Taking part in any malicious attack on another network/host/person by using our services.
» Using Pirated or Copyrighted material on any services provided by RidgeHosts.

» Refusal Of Service
RidgeHosts reserves the right at its sole discretion to refuse or cancel services to any customer. Violation of any terms in the RidgeHosts Terms Of Service may result in a client warning (or suspension/termination) and thereafter suspension or termination. Upon termination due to a policy violation, You will not recieve any kind of refund nor will Domains registered by RidgeHosts on behalf of the customer be released

» Cancellation Of Service
All service cancellations must be done through our Client Area or by submitting a Support Ticket to the RidgeHosts Staff. Any Cancellations submitted by Support Tickets will be reviewed by RidgeHosts Staff. All Cancellations of Services must be made 7days before your next invoice is due

RidgeHosts Privacy Policy



» What Personal Information About Customers Does RidgeHosts Gather?
The information we learn from customers helps us personalize and continually improve your hosting experience at RidgeHosts. We receive and store any information you enter on our Website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, improving our features, and communication with you. We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use "cookies," and we obtain certain types of information when your Web browser accesses our website. To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations.

» What About Cookies?
Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.

» How Does RidgeHosts Share the Information It Receives?
We will use your personal identifiable information for payment purposes and to provide convenient and targeted support, to contact you and announce special offers, general announcements and news and to improve our service and the marketing of our service. This could include using your demographic location to improve targeting of our website and customise your visit. We will NEVER provide your personally identifiable information to any persons other than A law enforcement or regulatory agency at their request, third parties who provide services on our behalf such as payment processing, only if they agree not to miss use this information. Your personal information is safe with us. Our service is not available to anyone under the age of 13, never will we intentionally maintain information about anyone under the age of 13.

» How Secure Is Information About Me?
We fully encrypt information sent in your client area via SSL. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the "log off" link located in the side menu.

» Which Information Can I Access?
You can access all your personally identifiable information that we collect by logging into your password-protected RidgeHosts account and selecting to update your 'My Details' We use this procedure to better safeguard your information. You can also correct factual errors in your personally identifiable information by sending us a request that shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

» Conditions of Use, Notices, and Revisions
If you choose to visit RidgeHosts, your visit and any dispute over privacy is subject to this Notice and our Terms Of Service, including limitations on damages, arbitration of disputes, and application of the law of our country. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the "Contact Us" link on the menu, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

» Information You Give Us
When you sign up for any of our services we will ask you to provide contact information for your convenience as well as legal reasons. This will include name, home address, e-mail addresses and payment details (PayPal). If you need support our staff may need to know information to solve the problem such as operating system, browser software and editing software.

» Automatic Information
For security purposes RidgeHosts sometimes collects and analyzes the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.